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Forward-Thinking Insurance.
Proven Results.

A partner that delivers innovation, best-in-class products, and exceptional customer experiences, time and time again.

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Built for Growth, Powered by Innovation

End-to-End Solutions

We manage everything, from sales and marketing to claims and fulfilment, delivering a seamless insurance journey.

Global Reach

With expertise in launching businesses into new markets, we help our partners grow internationally.

Innovation-Driven

By leveraging technology and fostering curiosity, we create innovative customer experiences that stand out.

Our Story

We specialise in mobile and gadget insurance, travel insurance, and ticket protection—helping businesses enhance their offerings while unlocking new revenue opportunities. Our solutions are designed to be flexible, scalable, and always aligned with evolving market demands.

With deep industry expertise and cutting-edge technology, we continue to push boundaries, delivering best-in-class experiences that drive growth and build trust for our partners and their customers.

For over two decades, Pier Insurance has been shaping the future of insurance with innovative, customer-focused solutions. We’ve built our reputation by understanding real customer needs and developing tailored products that seamlessly integrate into businesses.

Products

Happy man surrounded by gadgets.

Gadget Insurance

Hassle-free digital platforms that provide seamless customer experiences.

Young lady about to leave for her holidays with bags and passport.

Travel Insurance

Tailored solutions designed to simplify and protect your journeys.

Sunbathing by the pool with mobile phone in hand.

Gadget Add-on

Enhance existing products such as Travel, Motor, and Home insurance with gadget protection.

A live music festival.

Ticket Protection

Flexible and reliable cover for ticketed events.

Safeguarding Millions Every Year

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Devices Insured

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Tickets Protected Each Year

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Travellers with Peace of Mind

Our Services

We don’t believe all businesses are the same. We design and deliver bespoke insurance services that seamlessly mould into your existing business and processes, optimising and accelerating your growth. Whether you’re looking to enhance customer experience, unlock new revenue streams, or streamline operations, our flexible, data-driven approach ensures the perfect fit for your needs.

We work with businesses of all sizes to integrate tailored insurance solutions that add value and build trust with customers. Our partnerships are built on agility, innovation, and the ability to scale alongside you as your business evolves.

01

Affinity Partnerships

Custom insurance solutions that enhance brand value and drive customer engagement.

02

Embedded Insurance

Seamless integration into existing digital journeys, offering frictionless coverage at the point of sale.

03

White-Label Solutions

Fully branded, end-to-end insurance products tailored to your business.

04

Bespoke Policy Development

Adaptable cover designed to fit unique business models and customer needs.

Brands Powered By Pier Insurance

We develop our own brands, grow existing ones, and help businesses launch into new markets with innovative products and new revenue opportunities.

Our solutions are designed to integrate seamlessly into your business, creating value for partners and customers alike.

Expertise

We specialise in the following areas to drive growth for our partners and customers:

Product Development

We innovate with purpose, aligning our solutions with market trends and customer expectations.

Distribution

Leveraging deep knowledge and extensive experience, we help our partners grow their reach and revenue through effective strategies.

Customer Experience

Intuitive, rewarding experiences that build trust and loyalty at every interaction.

Analytics & Insight

Robust tracking capabilities and data expertise create actionable insights to improve attachment rates and elevate the customer experience.

Innovation & Technology

We foster a culture of innovation, developing superior processes underpinned by technological expertise. Our in-house capabilities drive efficiency, enhance customer experiences, and set new industry standards.

Claims Management

Fully in-house, end-to-end claims handling with a balance of automation and expert-driven processes to ensure an outstanding customer experience.

Get In Touch

Get In Touch

Our Team

Our people are the heart of what we do. With a culture of authenticity, transparency, and empowerment,
our team is committed to delivering results that make a difference.

Mark Gordon

Founder & MD

Mark Gordon

Mark is an entrepreneur with over 30 years of experience in telecoms and insurance, driving business growth and innovation.

Kelly House

Commercial COO

Kelly House

Kelly is the Commercial COO at Pier Insurance and TicketPlan, bringing over 25 years of operational and insurance expertise to the business.

Phil Sanderson

Finance Director

Phil Sanderson

Phil is a commercial and strategic finance leader with over 10 years of experience in leading B2B and B2C insurance businesses.

Simon Harvey

Operations Director

Simon Harvey

Simon is the Operations Director at Pier Insurance, with over 25 years of industry experience driving business performance.

Paul Althasen

Chairman

Paul Althasen

Paul has been a Board Member of Pier Insurance since 2008, playing a key role in shaping the company’s strategic direction.

Contact Us

Ready to explore how Pier can transform your insurance experience?

United Kingdom

New Garrison Rd, Southend-on-Sea SS3 9BF

01702 222860

info@pierinsurance.com

Europe

AGS Pier GmbH Hohe Bleichen 8 20354 Hamburg

01702 222860

info@pierinsurance.com

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