Claims Management Platform and Services
Pier Insurance specialises in providing personalised and high-quality insurance claims services for consumer electronics. The company has built its reputation on its streamlined processes, advanced technology, and a customer-centric approach.
We pride ourselves in delivering a personalised and satisfactory customer experience as a crucial part of its approach to high-quality claims services. We are forensic and detailed in our approach, using our systems and automation to focus on the right areas of processes to underpin the quality of service. A well trained and experienced team, together with the right platform, make all the difference in identifying where additional communication to customers or engaging with aspects of the supply chain is required.
We have taken time to refine our proprietary systems and processes, such that we manage speed of claim to resolution well but also mitigation potential suspicious activities, as an MGA with participation in various elements of the insurance value chain, we take a holistic and end-to-end approach.
As an MGA handling claims, Pier operates within a regulated environment. We take our obligations seriously, ensuring that the team are aware of changes to the regulatory framework as well as adapting our systems and processes to any required change.
Pier provides a high-quality claims service. Its ability to deliver bespoke and specialised services differentiates itself in the market. If you require insurance claims services, Pier is a trustworthy and adaptable company with an experience management team.
