Phone Insurance Schemes
How do we do it
Funnel expertise
Our understanding of digital purchase journeys, as well as nurturing and converting a sales funnel, means that we can work with you to provide the best engagement with your customer at the right time.
Claims handling
All claims are handled in-house by our experienced customer care team. We pride ourselves on owning and influencing key claims journeys to ensure a consistent level of quality.
System
We have developed tools to track, review and report against claims at all stages of their journey. Our processes are optimised and efficient. This always helps to keep the customer informed about the progress of their claim.
Customer service
Friendly in-house team ensures that customers receive speedy and high-quality service.
Building relationships
We build long-lasting relationships in the sector, flexing to changes in your business and distribution channels, as well as changes in devices and customer expectations.
What we offer
Pier Insurance offer a range of insurance products that can be tailored to each partner’s specific needs. We don’t believe in a one size fits all approach, which is why we have carefully created our policies. We have various policies with different levels of coverage.
Depending on the policy type, we will provide your customers with cover consisting of:
Accidental
Damage
Liquid
Damage
Theft
Cover
Loss
Cover
Extended
Warranty
Worldwide
Cover
Unauthorised
Calls
Accessory
Cover
Cracked
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